Are you looking to join an ambitious technology startup and build a career in customer success? Do you want to get involved in technology but love supporting customers? Do you want to work with an innovative product created by some of the best engineers in Washington DC? Are you looking for a company that will invest time in your development, support your professional growth and listen to your ideas? If the answer is yes to the above, you may have found your dream job and we may have found our dream hire!
PerformYard has developed a simple and effective software product that helps drive corporate and staff performance through the roof. Our long-term vision is to change the way performance is managed and measured in organizations of all sizes. To achieve this we need to add to our an amazing team…that’s where you come in!
The Customer Success Manager (CSM) will work to build long-lasting relationships with our customers founded on successful adoption and ongoing usage of our leading software product. You’ll interact with executives and professionals from across a diverse customer base to aid clients in achieving their goals for using PerformYard in their organizations.
The CSM will partner with customer personnel to implement PerformYard. This includes supporting product configuration to meet customer-specific needs, providing consultative advice and best practice information, leading training (from one-on-one support to large group, virtual sessions) – all to create a successful and happy customer!
Salary is based on experience and includes performance-related bonuses. Health benefits, 401k, and generous PTO included. Employees have the ability to participate in the stock option plan.