HR Performance Management Software for Hospitality
Simplify employee reviews, develop talent, and elevate customer service with PerformYard’s intuitive and customizable platform.
A Platform Designed for Hospitality Businesses
Run frequent reviews, such as 360 or guest feedback-based reviews, at any cadence you prefer. Set individual goals, track progress, and provide timely feedback through our mobile-friendly platform.
Access past performance data while completing reviews with our dual-screen view, ensuring your best employees stay at the top of their game.
PerformYard helps us provide greater feedback for colleagues and better management and structure of the annual review cycle. The platform encourages giving feedback on an ad-hoc basis.
PerformYard completely revamped our performance management process, and staff love the Recognition feature - it is so easy to give a colleague a shout-out!
PerformYard is helping our teams have immediate communications and feedback related to performance and goals. We’ve taken a paper-based process and totally automated it.
PerformYard is super easy to use. The fact that it is completely customizable to what we want makes it very appealing. Our team raves about PerformYard’s simplicity and ease of use.
Run guest feedback-based reviews
Sync review cycles with guest service timelines to provide prompt, relevant feedback. Organize reviews by department, location, or service teams to ensure evaluations are tailored to the unique needs of your hospitality business.
Align goals with service excellence
Set cascading goals that support both individual employee growth and your overall commitment to guest satisfaction. Monitor progress and review historical performance data during evaluations for more accurate and effective feedback.
Industry Resources
Your Complete Performance and Development Toolkit
Performance Reviews
Run Performance Reviews That Actually Drive Growth
- Employee appraisals
- 360 degree feedback
- Quarterly check-ins
- Annual reviews
- Project-based reviews
- Review cycles built around your timeline
- One-on-ones
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PerformYard AI
Tell the Platform What You Want
- Build review forms through conversation
- Create goals by chatting, not clicking
- Generate any report from a plain-language request
- AI summaries of reviews, meetings, and cycles
Goal Management
Set Goals People Actually Follow Through On
- Individual, team, and company goals
- Cascading and aligned objectives
- Progress check-ins and updates
- Goals tied directly into reviews
Continuous Feedback
Make Feedback a Habit, Not an Event
- Real-time recognition and feedback
- Public or private visibility options
- Feedback that feeds review cycles
- Simple enough that people actually use it
Reporting & Analytics
Turn Performance Data Into Decisions
- Cycle completion and participation tracking
- Rating distributions and trend lines
- Nine-box and calibration views
- Exportable, shareable reports
Employee Engagement
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Know How Your People Are Really Doing
- Anonymous engagement surveys
- Benchmark and trend tracking
- Drill-downs by team and department
- Action planning from results
Meetings
Run One-on-Ones Worth Showing Up For
- Shared agendas and talking points
- Notes and action items in one place
- Ties into goals and feedback
- Meeting history at your fingertips
Surveys
Get Answers From Your Whole Org
- Custom surveys in minutes
- Anonymous or attributed responses
- Automated reminders
- Results reporting built in
Ask PerformYard AI
Put Your Performance Data to Work
- One intelligence layer, connected to your reviews, goals, meetings, and feedback
- Recommendations built from your data, in your company's context
- Meeting notes inform goals; review outcomes feed comp and growth plans
- Every cycle makes the next one smarter
Coaching
Insights that Find You
- Employee Insights: a complete view of each person's performance and development.
- Meetings Coach: Pre-meeting prep and post-meeting analysis
- Goal Quality Coach: Ensures every goal is aligned with your organization's philosophy.
- Review Quality Coach: Detects bias in reviews and flags before submission.
Compensation
Pay Decisions Backed by Performance Data
- Comp reviews connected to performance
- Transparent, defensible pay decisions
- Budget and approval workflows
- Merit cycles without the spreadsheets
Skills & Competencies
Give Every Employee a Blueprint for Growth
- Define competencies by role and level
- Assess skills in reviews and check-ins
- Show employees the path forward
- Career pathing built on real data
