The 2023 HR Guide to Collaborative Performance Management

Updated:

December 29, 2022

According to IDC, enterprises with collaborative work environments will see the following by 2024:

  • 30% lower staff turnover
  • 30% higher productivity
  • 30% higher revenue per employee than their peers

It seems like a no-brainer that collaborative workplaces perform better, right? Well, let’s face it: effective collaboration isn’t always a reality. That’s a problem when it comes to performance reviews.

Think about how many communication channels you use. Consider all the different teams your employee works with. All these variables make it hard to get the most up-to-date data on your employee. It’s hard to assess how well an employee works when you have a constant flow of information. 

A single review form is a rather one-dimensional way to capture the full spectrum of an employee’s performance. Let’s try something different. Try taking a page out of Google’s or Netflix’s book and implementing collaborative performance management. We’ll show you how.

Use a performance management system that works for everyone. Experience PerformYard.Learn More

3 Common Hurdles In the Way of Collaborative Performance Management

Most companies don't built collaboration into their performance management process. If you're one of those companies, you likely have to overcome a few hurdles before you can build a more inclusive performance review system.

1. Individual KPIs that aren’t connected to company/team goals

Even if you’re good at tracking individual goals and performance, you won’t get any sense of how well teams work together. This issue can arise when each individual is tracking their goals in a separate document or spreadsheet. It also happens when managers don’t connect to talk about team and company goals before determining individual goals

Instead, try cascading goals. This can be done with software like PerformYard, which allows you to tie organizational goals to individual goals. You'll be able to see how the whole team is connected.

2. Cumbersome performance management processes controlled by HR

Some organizations silo their performance management process. That happens when the process runs on individuals filling out single review forms and emailing them back to HR. You’ve got to make it easy for employees and managers to use the performance management process. If not, you’ll get low engagement and few chances for collaboration.

HR often bears full responsibility for performance management. That’s why many HR departments end up creating a system that works well for them. That system may not work well for managers and employees. 

Modern performance management systems should be designed in collaboration with managers and employees. Those are the people who will be putting data into the system the most.

Switch to a modern performance management system. Switch to PerformYard.Learn More

3. Top-Down Approach to Performance Reviews 

A top-down approach to performance review means direct reports are judged individually. Managers don’t get any feedback on their managerial skills and thus never hear from peers about how to improve.

Consider introducing upward reviews. These are chances for direct reports to review managers. These types of reviews bring more collaboration into the performance review process.

3 Action Steps to Create a Collaborative Performance Management System

Here are our recommendations for progressive performance management at your organization. These steps reflect a dynamic process that’s all-encompassing. They’ll help you keep a clear view of goal progression at all times.

1. Use a centralized platform for performance management

Performance management software brings every employee into one platform. From there, it’s easy for everyone to participate in the performance review process. 

The software doesn’t have to give you a prescriptive approach to performance management either. The best software is flexible. It ensures HR people and managers can build collaborative performance management process. 

Having a centralized software platform also makes it easy to use additional touchpoints such as:

  • Upward reviews
  • 360-peer reviews
  • Continuous feedback 

You can do all these things without asking for a massive lift from HR. The software automates everything.

 

PerformYard provides a centralized place for all your performance management processes.Learn More

2. Introduce cascading goals and team goals

Let’s just talk about the benefits of cascading organizational goals into team goals into employee goals. This way, HR people can introduce more collaboration into plans and align their organization around common goals. Managers will still be able to measure individual goal progress. 

3. Implement continuous feedback between peers

Continuous feedback is a system used by many companies to build a culture of feedback. It requires having a centralized place where employees can drop casual feedback. Employees should be able to say if this feedback is public or private. 

Building this culture starts with a software platform like PerformYard. You’ll need a tool that facilitates, stores, and displays feedback. Then, you need to make sure employees know that they should feel empowered to leave feedback. 

Build a culture of feedback with easy-to-use software.Learn More

Examples of Companies with Collaborative Performance Management 

Here are some examples of companies that created collaborative performance management strategies. Check out Google’s “People Operations Practice” or GE’s “PD@GE” app. Use these examples as inspiration when you’re rethinking performance management at your company.

Amazon’s Performance Management Process
Google’s Performance Management Process
Netflix’s Performance Management Process
Tesla’s Performance Management Process
Apple’s Performance Management Process
Microsoft’s Performance Management Process
GE’s Performance Management Process

What to do next.

Here are three ways you can continue your journey to a more modern and effective performance management strategy:

  1. See PerformYard In Action. Find time with one of our product experts to get a live look at what it's like to use modern performance management software. Every call starts with a 5 minute discussion of your approach and then immediately dives into a live product demonstration that's based on your organization's process. Or start by watching a 2-minute video overview.
  2. Learn more about modern performance management. Start with our Guide to Building a Modern Performance Management System, or visit our blog to see the latest ideas from our team.
  3. If you know other HR Pros who would appreciate this article, share it with them through email, LinkedIn or Twitter.