PerformYard Ranked #1 in Highest Satisfaction Software Awards

It’s a big occasion for business software: the Spring 2023 rankings are here from renowned peer-to-peer reviews site G2. Based on actual feedback from people who regularly use these platforms, it reflects the vendors best serving their customers’ needs.

G2 is an independent aggregator that aims to democratize the analyst model of business software. Its highly anticipated reports are released every quarter to help guide those making purchasing decisions. More than 80,000 people each year, including workers from every Fortune 500 company, use G2’s authentic, unbiased reviews to shop smarter.

This quarter, the people have spoken. With input from professionals working for the thousands of companies that use PerformYard, we’ve earned top rankings in 25 different reports. Users across business sectors, from human resources to company leaders, have awarded PerformYard the following: 

  • #1 Performance Management System in Highest Satisfaction Software Awards
  • 98% “Relationship Score”
  • 98% “Ease of Doing Business With” rating
  • 97% “Quality of Support” rating
  • 96% “Ease of Use” rating
  • Among top products in the Momentum Grid® Report

The Only Performance Management Solution to Earn ‘Highest Satisfaction’

Happy customers means we’re doing our job. PerformYard is the only performance management system to place on the Highest Satisfaction 2023 list, ranking ahead of platforms like Confluence and Asana. 

Performance management solutions need to meet the needs of the entire organization. A high score in this category means that nearly everyone in the company, from HR to employees, managers and company leaders, is satisfied with our software.

When you decide to purchase PerformYard, you’re buying more than just features and functionality. The ownership experience also includes your budget, how easy the system is to use and whether it suits your style of performance management. Our scores indicate that customers feel PerformYard is a great fit–meaning we’re easy to work with, offer great support and have a proven track record of success. What better proof than PerformYard being the only performance management platform on the most-satisfied list?

98% Score Reflects Strong Customer Relationships

Relationships matter. Our scores reflect that users love working with us: PerformYard is the number-one, standalone performance management system in G2’s 2023 Relationship Index for the Mid-Market segment. We earned as high as a 98% Relationship Score, compared to a segment average of 82%. 

These scores, and our strong ranking overall, are based on criteria such as ease of doing business, quality of support, likelihood to recommend the platform, and overall number of reviews; the more reviews, the more representative the sample is of the overall customer experience, and the more likely other users will be to trust the results. 

PerformYard’s high relationship score, reflects out proactive support teams that respond quickly and help guide implementation. It’s a reflection of how well the people behind the product are connecting with the people who use it, meeting and anticipating their wants and needs to build bonds that last.

Streamlining Every Aspect of the User Experience

When it comes to the individual categories that lead to strong relationships and satisfied customers, PerformYard also outperforms the competition. Our solution scored a whopping 98% in the “Ease of Doing Business With” category for the Mid-Market segment, well ahead of the 90% average. In the Small Business segment, it scored 97% (over an average of 93%). 

When it comes to support, we also score top marks: a 97% “Quality of Support” rating in the Mid-Market category, besting the 89% average, as well as 97% and 96% in the Small Business and Enterprise categories, respectively (over category averages of 91% and 88%).

Again, it’s important that the interactions users have with those behind the scenes of PerformYard are supportive and streamlined, putting a human face on their performance management software. These high scores reflect one of PerformYard’s greatest strengths and value propositions: as a versatile solution that adapts to each organization’s specific performance management approach.

Among 2023’s Fastest-Growing Performance Management Software Solutions 

In today’s constantly changing work landscape, your software needs to keep up. PerformYard is among the fastest-growing performance management solutions in the Mid-Market category, ranking among top results out of 96 products in the Momentum Grid® Report for Performance Management.

The report is based not only on G2 user reviews, but data aggregated from online sources and social networks, too. It includes satisfaction as well as momentum ratings, reflecting the software’s popularity and growth of its reviews, employees, and social media and online presence, including year-over-year change.

On these metrics, PerformYard smashed the averages, in some cases scoring more than double: an 85% Momentum Grid Score, over the report average of 45%; a 98% Social Growth Score (versus a 47% average); and a perfect 100% Review Growth Score, more than triple the report average of 27%.

Reflected in more than 600 reviews from real customers, it’s clear that users trust PerformYard to manage performance reviews, set goals, and track progress. In this way, we build mutually beneficial relationships with the companies that use our product–making each other better. 

We appreciate that our customers feel so strongly about our software that they take the time to leave us so many positive reviews, and owe a huge “thank you” to those who have fueled this momentum. It allows us to reinvest in ourselves by hiring great talent and continuing to optimize our offerings, providing software that is easy to use, highly customizable, and well-supported, fueling customer satisfaction.

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