The Best Support in Performance Management
PerformYard includes account setup, live training, a dedicated success manager, and phone support with every account—so you’re never on your own when launching or evolving your performance management process.
I love the level of customer service the PerformYard representatives provide. I met our customer service representative at implementation. She stuck with me through our first cycle and was there to help if I had ten questions or one.
Our PerformYard Customer Success Manager is a dream. She has a very fast response time and bends over backwards to accommodate us.
PerformYard is an easy and simple tool, and our Customer Success Manager has been nothing but supportive in her understanding of our needs as a company.
Our dedicated PerformYard Customer Success Manager is just a call or email away. They have been a big help and take the time to make sure I truly understand all aspects of the system.
The customer service is outstanding! You are paired with an onboarding specialist who helps with setup, training and ongoing support.
What to Expect From PerformYard
Custom Implementation
Every organization’s performance management strategy is unique, which is why PerformYard offers custom implementation designed to calibrate the platform to fit your exact needs and workflows.
Live Employee Training
PerformYard provides live employee training tailored to your organization, because employee buy-in is critical—and successful implementation starts by supporting everyone, not just the admins.
Knowledge & Experience
With experience supporting thousands of performance management programs, PerformYard brings deep insight into what works—and we’re always ready to share informed guidance whenever you need it.
Proactive Outreach
PerformYard offers proactive support, staying engaged after launch to ensure your implementation succeeds. Expect regular check-ins and expert guidance to keep your strategy moving forward.
Dedicated Success Manager
Your PerformYard success manager is the same person who helped implement your software—so when you call for help, you get fast answers from someone who knows your team and goals.
1-to-1 Relationship
PerformYard builds a 1-to-1 relationship with every customer, pairing your performance vision with our tools and team to make implementation smooth, strategic, and ultimately successful.
