Best 360 Feedback Software of 2025 | Updated Guide

The modern workplace is a lot different today than it was just a decade ago. We’ve ushered in an era of hybrid work where employees are able to work where and when they feel most productive. Powered by cloud-based applications and automation, employees can work from home, in the field, from a cafe, and anywhere else they have access to an internet connection.

The convenience of hybrid work has come with many benefits like increased well-being, but it also comes with some challenges. The old way of doing performance reviews is out. Annual reviews can’t address in-the-moment challenges. In a hybrid environment, businesses need a more nimble way to check in on and support employees.

That’s where 360 feedback comes in. It supports a team mentality and continuous improvement no matter where your employees clock in by supporting multiple feedback sources from managers and peers. Its four-part process can create a more holistic view of performance, which is essential in modern working environments.

The question is, which 360 feedback software is right for you? In this article, you will learn more about the top 360 feedback software platforms, along with tips and best practices for implementation, but first let’s cover what makes great 360 feedback software.

What Makes Great 360 Feedback Software

Not all 360 review software is created equal. There are some essential features to look for when choosing performance management software for your organization:

• Automated workflows and reminders
• Anonymous feedback capabilities
• Customizable question templates
• Real-time data collection and analysis
• Integration capabilities
• User-friendly interface for all stakeholders

Automated workflows and reminders

The review process can be time-consuming, especially if you’re doing 360 reviews. You have to send the right questions to the right people. In addition, figuring out who has responded to which reviews for a group of participants that can include employees and managers can feel like going on a wild goose chase.

Make sure you choose 360 feedback software that features completely automated workflows and reminders. The software itself should be able to keep track of who needs to provide what input to who, and it should send reminders without the need for HR to send emails manually.

Anonymous feedback capabilities

Anonymous feedback can be invaluable because employees are more likely to share their true feelings if they know the information they provide can’t be traced back to them. That’s especially true when using 360 feedback software, as peers leave feedback for coworkers and subordinates leave feedback for managers.

Make sure your employee feedback tools support anonymous responses. You should also choose a platform that supports timely reviews so you can avoid the ambiguity that can sometimes come with anonymous reviews.

Customizable question templates

Customizable question templates are an important feature of 360 feedback software. You want to be able to ask specific questions about projects, relationships, and experience to get the most accurate and actionable feedback possible. You should be able to input any question you want, and the platform will automatically send it to the appropriate people. The best performance management platforms are also integrating AI that can rephrase responses and create questions to make the process even easier.

Not sure what questions to ask? The best 360 feedback software has plenty of feedback questions and examples to help you get started.

Real-time data collection and analysis

It's true that manual workflows and reminders can be time-consuming, but so can data collection and analysis. Instead of trying to catalog it all by hand, choose 360 feedback software that features real-time data collection and analysis.

Your 360 feedback software should be able to comb through the data and display it in an intuitive way that makes the results clear. It should also enable you to filter and group the results in different ways, track changes over time, and combine performance data with employee data so you can uncover answers to your organization’s most pressing questions.

Integration capabilities

360 feedback software becomes superpowered when it is able to integrate with other platforms. Instead of entering information on the platform by hand, integrations can pull important information from other programs your organization uses. It can sync employee details, reducing the need for manual data entry, and it drastically reduces the possibility for errors. It can also streamline communication throughout the review process if it can sync with collaborative platforms like Slack and Microsoft Teams.

User-friendly interface for all stakeholders

Learning new technology can be frustrating, especially for employees who are already using multiple platforms. Make sure you choose 360 feedback software with an intuitive, user-friendly interface. Employees and managers should be able to navigate simple menus with ease.

The interface should also support all-in-one communication. All responses and communication should take place directly on the platform so employees, managers, and HR don’t have to go looking for review info in an old email chain.

Top 360 Feedback Software Options

There are quite a few options if you’re looking for 360 feedback software. Here are some of the top names along with their key strengths, unique differentiators, and what types of organizations they’re best for.

• PerformYard
• Lattice
• Culture Amp
• Ripping
• Leapsome
• Deel
• SurveySparrow
• 15Five

PerformYard

• Key strengths: Automated workflows, anonymous feedback options, goal tracking integration, staged review cycles
• Unique differentiators: Unlimited human customer support, total customization
• Best for: Mid-size companies that want a comprehensive performance management platform

PerformYard is the best performance management software if you want to implement 360 reviews at your organization. The platform itself is completely customizable with the flexibility for even the most complex organizations to create a personalized feedback cycle. It supports anonymous feedback options with robust security features and automated workflows that reduce administrative burden.

PerformYard’s 360 feedback software can be seamlessly integrated with your broader performance management strategy on the platform itself, but it also supports a range of integrations with HRIS, single sign-on, and collaborative platforms like Slack so you can build a more holistic view of performance.

Access to unlimited human customer support is one of the biggest benefits of using the PerformYard platform. You get a dedicated support specialist who can help you set up your account, provide you with live training sessions, and offer ongoing phone support. Because our platform focuses exclusively on performance management, a real-life person is able to answer your most complex questions. That includes which of the latest performance management programs work—and which ones don't. This level of support is one of the reasons why we have a proven track record with 2,500+ HR professionals who use our platform.

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Lattice

• Key strengths: Strong analytics capabilities with real-time feedback, outstanding customer support, modern user-friendly interface
• Unique differentiators: Structured approach to 1-on-1s, includes HRIS, payroll, and time tracking capabilities
• Best for: HR professionals and medium- to large-sized businesses that want more HR functionality with performance management

Lattice is an enterprise-focused platform that combines performance management with other capabilities, like HRIS and payroll, to streamline HR operations. One of its biggest strengths is its structured approach to 1-on-1s, which can be integrated into the 360 review process, making it an especially good choice for those who want to focus on supporting mentorship and career development for employees.

The platform supports strong analytics capabilities with features like real-time feedback and integrated data that allow you to get a big-picture view of your employees and culture. Users give them high marks for customer support, although they are slower to respond compared to PerformYard.

Their platform is also user-friendly, with many users commenting that they like its modern aesthetic, but it is slightly less intuitive to use compared to PerformYard's platform.

Learn more about how Lattice compares to PerformYard here.

Culture Amp

• Key strengths: Customize the platform based on values and culture, robust support for diversity, equity, and inclusion (DEI), multiple ways to follow up and follow through
• Unique differentiators: Science-backed approach to its AI capabilities, employee engagement focus
• Best for: With no annual agreement, it is a good option for small, medium-, and large-sized businesses

Culture Amp is a cloud-based performance management platform that focuses on employee engagement. Compared to other platforms, it offers a robust way for HR, managers, and other organizational leaders to understand employee sentiments so you can create focused action plans to address issues. Performance management tools, including 360 feedback software and analytics, are also integrated into the platform.

In addition, they focus on culture, enabling users to customize the platform according to the values of your organization. That includes DEI surveys and specialized analytics that can empower you to create a more inclusive workplace.

One of the most unique features of the Culture Amp platform is its focus on developing scientifically backed AI capabilities. They have in-house psychologists and data scientists, and they have their own research institute, called the Culture Lab. Because of this unique approach, they get high marks on product direction with users believing that the company is heading in the right direction. However, compared to PerformYard and some other platforms, they still rank lower in areas like customer support, ease of use, and some customization features, like form customization.

Learn more about how Culture Amp compares to PerformYard here.

Rippling

• Key strengths: All-in-one HR platform can tie reviews to actual payroll, cross-functional reporting is possible between different departments, enhanced automation capabilities
• Unique differentiators: Automatic changes to software access with IT functions
• Best for: Small to midsize companies that want an all-in-one solution, as well as scaling companies that want a nimble HR platform

Rippling is an all-in-one HR platform that is ideal for companies that want to keep all of their HR information, including performance management, in one place. In addition to supporting the review process with 360 reviews, the software also includes HRIS, time tracking, payroll, and expense management.

One thing that really sets Rippling apart is the fact that it integrates IT capabilities directly on the platform. The platform can automatically change access permissions, and because it's tied to payroll and spending capabilities, it can execute raises without any manual input from others, which is something that no other platform offers.

Because the platform is so large and all-encompassing, its performance capabilities are primarily tied to operational execution. If you want a platform that focuses more on performance from a mentoring, career trajectory, or employee goal standpoint, a platform like PerformYard can be integrated with Rippling to give you better performance management support.

Leapsome

• Key strengths: In-depth process for 360 reviews, comprehensive platform includes other HR tasks, like time tracking, analytics and real-time dashboards that connect every step of the employee lifecycle 
• Unique differentiators: Integrates meeting-planning tools directly on the platform, ability to define compensation structures and manage promotion workflows
• Best for: Mid-sized companies that are looking for a self-serve, flexible platform that can scale without a lot of setup help

Leapsome is another comprehensive platform that supports performance management as well as other HR tasks, like time tracking. It supports a more in-depth process for 360 reviews compared to some other platforms. Designed to connect every step of the employee lifecycle, it also features analytics and real-time dashboards. 

One of Leapsome’s biggest differentiators is the fact that it integrates meeting-planning tools directly on the platform. It allows you to create meeting agendas that are automatically sent out after they are finalized. Decisions made during the meeting can be found in one place, and different meetings can be organized based on teams, external parties, or 1-on-1s, which is handy for check-ins and performance reviews.

There are also some slick automation abilities that allow you to define compensation structures and manage promotion workflows so they can be executed within the platform without manual input once they're set up. Leapsome is easy to set up, but because it doesn't offer the same level of customer support as PerformYard, it's best for those who are looking for a self-serve platform. 

Learn more about how Leapsome compares to PerformYard here.

Deel

• Key strengths: Highly customizable 360 feedback for global teams, automated review cycles, connect performance data to contracts, compliance files, and payroll
• Unique differentiators: Global workforce management that combines payroll, HR, performance, and compliance for workers in 150 countries
• Best for: Global teams that want an all-in-one platform that integrates other HRIS systems like payroll and device management

Deel is a great option for 360 feedback software, especially if you work with a global team. The platform supports full-featured 360-degree feedback workflows with the ability to do things like configure self-assessments, peer reviews, and both upward and downward feedback. Their broader performance management platform supports customizable review cycles, the ability to use built-in templates, and automated review cycles. Because Deel is an all-in-one platform, it can combine performance data with other employee and company data, like individual contracts, compliance files, and payroll.

This platform is an especially good choice for global teams that prioritize remote work. It is able to combine payroll, HR, performance, and more and remain compliant for workers in 150 countries.

With so much functionality and the ability to support compliance for workers in so many countries, Deel can be quite expensive. In addition, their Engage module costs more, above and beyond their other modules, which can make it even more expensive. A platform like PerformYard might be more affordable and less clunky to use for US-based or single-country companies that want the world-class support that comes with a performance management-only platform.

SurveySparrow

• Key strengths: Highly customizable 360 feedback, pulse, satisfaction, and eNPS surveys, chat-like conversational surveys, mobile-first and offline options for field workers
• Unique differentiators: Survey focused with options for customers as well as employees, feedback collection capabilities from every channel
• Best for: Companies with hybrid teams that are focused on high employee engagement

SurveySparrow is among the best employee feedback tools because it’s a survey-centric platform that supports customer and employee surveys. They have options for pulse, employee satisfaction, and eNPS surveys, as well as 360 feedback surveys that support the full review cycle. You can use the information you gather to create visual data displays and turn the feedback into action plans. Their surveys are different from most in that they encourage chat-like conversations, taking real-time surveys to a whole new level.

Not only are SurveySparrow surveys highly customizable with questions that can be tailored to earlier responses, they can also help you collect survey data from a wide variety of channels. It can pull info from text messages, Slack, email, and even offline, which makes it an especially good choice for organizations with hybrid or field teams that may not always have access to the internet.

SurveySparrow does a great job when it comes to surveys and data collection that can help keep your team engaged, but it's not as supportive from a 1-on-1 standpoint. If you're looking for a platform that does more to focus on the employee-manager, mentoring, or team support experience, a platform like PerformYard would be a better option.

15Five

• Key strengths: Supports continuous feedback through pulse surveys, real-time feedback, and recognition, 360 Best-Self Reviews that focus on employee development outside of just measuring performance, AI-powered action plans that go beyond measurement
• Unique differentiators: Specific supports and analytics to help managers excel, which includes Kona AI Coaching
• Best for: Small, mid-sized, and growing organizations that value leadership training and supporting employees to be their best, even outside of performance

15Five is a holistic performance management platform designed to maximize employee engagement, reduce turnover, and increase manager effectiveness through a variety of customizable modules. It focuses on supporting continuous feedback through pulse surveys, real-time feedback, and employee recognition.

15Five stands out due to its unique features designed to assist managers in achieving success. With manager-focused analytics, 360 feedback software that enables bottom-up reviews, and various coaching options, including an AI manager coach called Kona, 15Five can help you improve manager effectiveness. With 360 Best-Self Reviews, the platform can also help you focus on employee development with AI-powered action plans that can go beyond performance.

Although focused on continuous feedback, customizing forms and the broader review process can sometimes be challenging on the 15Five platform versus PerformYard, which offers more nimble ways to customize your review process.

Learn more about how 15Five compares to PerformYard here.

How to Choose the Right 360 Feedback Software

There isn’t a single platform that does it all and does it all well. Instead, you have to choose the 360 feedback software that fits your needs. Here are a few things to keep in mind:

• Company size and complexity needs
• Integration requirements
• Customization flexibility
• Support and training availability
• Budget considerations
• Implementation timeline

Company size and complexity needs

The size of your company is an important consideration. Not every platform is best for small companies, while others aren’t ideal for large companies. For example, PerformYard is a good option for small and mid-sized companies that want to focus on performance management, while Lattice could be a better option for large corporations.

You’ll also want to consider the functionality you want. Some 360 feedback software offers a wide range of HRIS functions, while others focus exclusively on performance. Some are structured with modules, allowing you to choose which functions you want.

Integration requirements

No matter what platform you choose, you’ll want to make sure that it integrates with your other systems. That way you can automatically upload important information and create cross-platform insights by integrating data from multiple locations. If a platform you’re interested in doesn’t integrate with your other systems, you may want to consider another platform.

Customization flexibility

How much customization do you want your 360 feedback software to support, and most importantly, how easy do you want that customization to be? Some platforms, like PerformYard, enable you to customize 360 reviews from the very beginning, while others, like Leapsome, have you start from a template that you can modify.

Look carefully at online reviews before making your final decision. Although some platforms technically offer customizability, making custom changes can be a challenge, which can be frustrating if you plan to create custom forms or processes regularly.

Support and training availability

How much training do you want to receive when you sign up for the platform, and how much ongoing support do you want your team to have after the platform has been rolled out? Look at online reviews when determining which platform is right for you.

PerformYard stands apart from all other 360 feedback software by offering extensive, personalized support during and after implementation. All-in-one platforms may not, as the person you reach out to may be an expert at their payroll module but not their performance management module, for example.

Budget considerations

It’s important to know your budget before you start comparing 360 feedback software. That includes what you can afford to pay monthly, as well as whether there is an annual contract minimum. 

You’ll also want to make sure the functionality you’re looking for is at the front of your mind. You don’t want to pay extra for a platform that offers features that you don’t need. If you want to be able to pick and choose what you pay for, you might want to choose a company like 15Five that allows you to choose the modules you add to your plan.

Implementation timeline

Implementation for 360 feedback software platforms that also integrate many other functions can be time-consuming. That’s especially true if you choose a platform with unpersonalized customer service. If you’re on a tight timeline, you’ll want to choose a streamlined platform with unlimited human customer support, like what’s offered at PerformYard.

Implementation Best Practices

Downloading 360 feedback software and asking your team to start using it isn’t enough. You have to set the stage for successful implementation, no matter what platform you choose. Here are a few ways to ensure your performance management process is a success:

• Change management strategies
• Communication planning
• Pilot program recommendations
• Success metrics to track

Change management strategies

Downloading new 360 feedback software is the perfect time to rethink your existing management strategies. For example, if you’ve been relying on annual performance reviews, you’ll have to create a more robust review process in order to get the most out of 360 review software. Managers may need additional training on how to give effective feedback, or you might need to develop a process that emphasizes future performance, especially if your previous performance management strategy concentrated on past performance. 

Communication planning

Effective performance management requires a lot of communication. It’s important to make sure that you know exactly how employees and managers are going to communicate with each other throughout the 360 performance review process.

That includes choosing a platform like PerformYard that allows you to communicate back and forth in the same place so messages don’t get lost in emails. You might automate reminders to ensure everyone fills out their portion of a 360 review, or you might structure a system of 1-on-1 check-ins so managers and employees have a chance to meet in person.

Pilot program recommendations

It’s a good idea to try out a pilot program on a smaller group to gauge effectiveness and make adjustments before introducing it to the rest of your organization. Here are a few things that will help you create a successful pilot of your 360 feedback software:

• Decide how long the pilot will run
• Create a timeline of events and deadlines
• Decide who to include in the pilot
• Collect training materials and resources for the pilot group
• Gather input from the participants when the pilot is complete

Success metrics to track

The success metrics you track will depend on the goals you have for your particular program, so it’s important to be clear about what you’re hoping the 360 feedback software will do. Once determined, you will have to create baseline data so you can compare new data to previous data.

Here are a few metrics that are commonly tracked:

• Participation rate, engagement, and completion time
• Feedback quality
• Satisfaction among managers and employees
• HR admin effort and time saved
• Actionability of feedback
• Estimated cost per participant

Find the Best 360 Feedback Software for Your Organization

Finding the 360 review software for your organization is important because the system you use with employees and managers can greatly impact performance, engagement, and other ROI factors. It’s helpful to start with the best 360 feedback software companies of 2025 and slowly eliminate them one by one according to your list of requirements to find the one that’s right for you.

If you’re searching for employee feedback tools that focus on performance management so you can encourage excellence and professional development in your organization, look no further than PerformYard. Schedule a PerformYard demo to see exactly how our 360 feedback software can transform performance management at your organization.